If you witness or experience inappropriate behaviour, such as harassment or discrimination, act as follows:

1. Bring it up. Notify the person behaving inappropriately of their disturbing behaviour. Tell them that you do not accept their behaviour and ask them to stop.
   • If you do not dare to approach the disrupter yourself, ask a friend to point it out to them. If the situation happens in the association’s activities or premises, you can ask someone from the association for the student association’s/guild’s/student society’s harassment contact person.
2. If the harassment continues, write down what has happened and when, as well as who was there and what was said. That way you will help the further processing of the matter.
3. Get in touch. Pass on information about the harassment as follows:
   • If the harassment occurred in the association’s activities or premises, first contact the association’s people (board, staff) or if necessary, the student society’s harassment contact person.
   • If the harassment occurs at a student society event or in another situation related to the student society, contact the student society’s harassment contact persons.
   • If another student disrupts a class, contact the teacher responsible for the module or other member of staff.
   • If the disrupter is a member of staff, contact the university’s harassment contact persons (well-being counsellors, occupational health and safety representatives, equality officer, etc.)
   • If you suspect a crime has taken place, contact the police.

4. If you wish to talk about the issue, people to turn to include:
   • YTHS (Finnish Student Health Service)
   • campus chaplains
   • harassment contact persons
   • friends and family

Processing cases is always done on a situation-by-situation basis, but here is a general guide to how the investigation into the harassment progresses:

1. The harassment contact person is contacted by email, form or phone, or they may been approached in person, for example at the event.
2. The harassment contact persons hear the version of events of the person who experienced the harassment and asks them how they would like further processing to proceed. Further steps are not obligatory. You can also just talk to the harassment contact persons without the matter being taken forward at any stage.
3. If you reported someone, the person you are accusing of harassment can be contacted. The person accused of harassment always has the right to a hearing, and the harassment contact persons will generally ask them to a meeting in person. In the meeting, the other side’s view of the event will be heard and the situation will be discussed.
4.  If both sides are ready for it, the harassment contact persons will propose a joint meeting where the matter can be discussed or an agreement reached. The harassment contact person can be present guiding the discussion or can leave the room when asked.
5. All sides are offered the possibility of further processing if questions arise after the meeting.